Email setup
See images below.

Webmail: or or

Before propagation use:

Welcome to Investhost web hosting.

cPanel login details below.

Video tutorial to setup email accounts in cPanel:

Attached images shows setup details for popular email software.

1. First create your new email address at
2. Setup the email address in your email software e.g. Windows Mail.

Instructions to setup a new email account:
Outlook Express or Windows Mail: Top menu: Tools, Accounts, Add, Mail
Microsoft Outlook: Tools, Account Settings, New

Enter your email and Select Next
Enter your email again and Select Next
My incoming mail server is a POP3 server.

Incoming mail: mail.yourdomain
Outgoing mail: mail.yourdomain

If you use certain Internet Service Providers e.g. USB Modems from Vodacom etc, you may need to use e.g. See notes below for Outgoing mail settings for non ADSL users.

Select Next

Account name: (Your new email address) Password: Tick Remember password

Click on the More Settings button, select the Outgoing Server tab, and tick "My outgoing server (SMTP) requires authentication".

Click on the More Settings button, select the Outgoing Server tab, and tick "My outgoing server (SMTP) requires authentication". Also see Advanced tab: Incoming server (POP3): 110 Outgoing server (SMTP): 25

Select Finish

When copying above passwords note that a space is sometimes added after the word when copying and pasting, which results in a login error. It if happens first paste it in Notepad and copy from there.

Contact us for further support.

For non standard ADSL users e.g. when using Vodacom USB modems.

Incoming Mail Server: Outgoing Mail Server: See below

Your Outgoing (SMTP) Server is used for sending emails. Your internet service provider (ISP) will supply you with the server name.

Here is a list of the most common Outgoing servers:

For Telkom ADSL, outgoing server is or
For Telkom Analogue Dial Up, use or
For 8TA (Eita), the outgoing server is
For MWEB ADSL, outgoing server is or

For Vodacom 3G, outgoing server is
For MTN 3G, the outgoing server is
For Cell C the outgoing server is

For Iburst, outgoing server is
For I.S. ADSL the outgoing server is
For I.S. 3G the outgoing server is smtp.isgsm.netor
For goggaconnect outgoing server is

For Neotel, outgoing server is
For ABSA, outgoing server is or
For @lantic (ADSL,Dialup, ISDN) :

For NetActive (ADSL,Dialup, ISDN) :
For Polka (ADSL,Dialup, ISDN) :
For Web Africa (ADSL,Dialup, ISDN) :

For Cybersmart : or
For Nokia/OVI : or

Blackberry setup: Email account name: enter your email address Reply to: enter your email address Your name: optional - enter your name or email address

How to change outgoing (SMTP) server settings in Outlook 2007:

Set Up POP Email Account in Outlook 2011 for Mac® OS X™:

Image 1

Image 2

Image 3

Image 4

Image 5

Image 6

Image 7

Outlook Wizard:
Mac: Outlook: 2011:

Mac: Outlook: 2016: POP Account settings:
Mac: Outlook: 2016: Add a POP Email Account:
Office 365 / Outlook 2016 Office 365: Settings, Options, My Account, Change your password:

iPhone / iPad Email Setup

Out of Office Reply: Tools, Rules and Alerts...

Email Setup for Android.

Port: 110

Port: 587

Android: Image 1

Android: Image 2

Android: Image 3

Android: Image 4

Android: Image 5

Android: Image 6

Android: Image 7

Android: Image 8

Email not sending.

1. Check if all your email settings are correct

Outlook email not sending.